Frequently Asked Questions

Why Choose Viezu Approved Dealer?

We do understand there are many tuning providers to choose from, from low cost add on boxed to more complex multiple channel units to other remapping providers. by using the Viezu network you are not using just “another tuning provider”: Viezu tuning services have been developed in house over the last 20 years and are some of the very best available in the world today. Award winning tuning services, Viezu is the UK’s only ISO Certified tuning and training provider, being an approved dealer we have access to the backing of Viezu and their massive Research and Development, rest assured you have access to the largest industry professional tuning company across the world. All tuning is insured and comes with our money back promise and we come to you. With an approved dealer you all remaps have been conduct under a strict dyno and emissions testing programme (a legal requirement), Viezu tuning and ECU remaps are dyno developed and emission tested – we can even arrange for a visit Viezu HQ, meet the team and see any Viezu research and development currently being undertaken.

Why don’t vehicle manufactures tune their vehicles?

The most common of all tuning questions. It is not complicated but there are a few answers to this question, some more obvious than others. Vehicle manufactures are in a tough position, they have to build one vehicle for all drivers across different continents, one size has to fit all. but it can’t be custom tailored for the end customer. Tuning is just the same – if you own a fleet of vans you may want a speed limiter or rev limiter added to help save your fuel, yet another customer may want a little more power to help with towing or heavy payloads. These sorts of changes can only be made once the vehicle is built and the customer needs something other than ‘off the shelf.’ This is where vehicle remapping comes in. And surprisingly, many manufactures do offer ECU remapping services – any showroom these days will be full of eco-tuned vehicles, often sporting a ‘blue’ badge just like our Blue Optimize tuning. With our tuning though, you don’t need a new vehicle to benefit from economy tuning.

Will a remap invalidate my car’s warranty?

No. A remap or any aftermarket work cannot and will not automatically invalidate a vehicle’s warranty. It’s a misconception that it will and dealers will scare you away from doing it as will try and offer their own services, and sometimes those that know are not always clear about this fact. It’s very common for fleet users and companies to fit a speed limiter to their vehicles which is done in the same way as a remap. Some dealers use dealers like us to do this work, while other drivers may want to fit a tow-bar or upgraded sound system to their vehicle. These are common fitments, but they are aftermarket changes just like a remap – your tow-bar does not invalidate your warranty so why should your remap? However, manufacturers of course have the right to investigate and possibly reject a warranty claim if the failure is directly related to and caused by the tuning (remember not all tuning is the same quality as Viezu). Therefore, for your total peace of mind, all Viezu tuning work is insured and guaranteed. If Viezu tuning causes a failure inside of the warranty period, you are covered. It’s exactly why you should chose a Viezu Approved dealer and Viezu for all your tuning work – only Viezu and their dealers have this depth of cover and your dealer will be happy to show you and talk through the Viezu tuning insurance policy, we even give a life-time software guarantee too for reinstallation should your ECU get reverted back to standard. Should you lose your tuning files due to dealer actions or parts failure your dealer will be happy to re-install the map on to your car free of charge for as long as you own the vehicle, there may be a small surcharge for fuel subject to distances.

Should I tell my insurance company?

Whilst the upgrade in many cases is undetectable, the responsible and correct answer to this question is always “yes”, your insurance company should be notified of any modifications including tuning. However, the good news is many insurance companies do not penalise you for upgrades of this nature, particularly if you’re tuning for increased fuel economy and can be covered with a small administration charge.

Will my fuel consumption go up after an upgrade?

No, in fact quite the opposite. Even on a performance tune, if you continue to drive the car in the same way as you did before the upgrade, your fuel consumption will probably improve. Of course if you have a track day motorsport tuning map installed on the car, and you are driving the car under the conditions in which full on motorsport tuning is intended, you’re likely to find a slightly reduced MPG figure. It all depends on how you drive post remap, if you drive exactly the same as you did before then you can expect to see up to 20% increase in MPG. Economy tuning can have a dramatic effect on fuel consumption with considerable improvements being achieved along with huge money savings on fuel. We offer a money back guarantee on all Viezu Blue Optimizer maps if you are not delighted you don’t pay for the tuning and we revert your car back to standard within 30 days.

Will the life span of my engine be reduced?

No, not at all if you use a Viezu dealer. Sadly some engines can be over tuned, ‘stressing’ the engine, transmission, cooling systems, brakes etc, and reducing the life span and reliability of the car. This is why it’s so important to choose the best. Choosing to have your car mapped Viezu approved dealer knowing they are backed by Viezu R&D you can be assured you don’t damage your vehicle- the research and development carried out ensures all tuning is of the very highest standard possible. We take great care to ensure that all of our modifications have no detrimental effect on your car, if we don’t think its safe to carry out the remap on your vehicle we will stop the process. In a lot of cases the economy tune actually helps to extend the life of components,

Are plug and play re-maps and files sold on eBay any good?

There are a number of basic power upgrades available in a plug and play format or are downloadable from the web. Whilst some of these items can offer slight increases in power, they operate by merely adjusting a specified signal within the ECU by a set tolerance. It’s impossible to compare these inferior upgrades with a full rolling road re-map which measures and adjusts hundreds of signals and data files within the ECU, AMTuning only use quality test products. We advise that these generic files and unsupported devices for sale on the web should be avoided at all cost. We’ve seen too many customers come to us after a bad experience – and there was no one else to turn to either. We’re always happy to advise on your tuning needs.

£5 Million insurance – that seems quite a lot?

All Remaps are covered by Viezu public liability cover, So what is covered, the act of remap file writing and tuning to the value of £5million GBP. “Why such a high value?” Viezu offers tuning solutions to some of the world’s largest vehicle fleets, some with over 40,000 vehicles, Viezu also offer support to the world’s most reputable tuning and race teams with many hundreds and thousands of pounds invested in any one single vehicle. As a Viezu customer you can be totally confident that nothing is left to chance, especially insurance. If you have any queries, please feel free to ask for a copy of our insurance and quality policies at any time.

Rabac House, Priory Gardens
Waterlooville, Hampshire

Telephone: 07522 000 299

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